Your Privacy Matters to Us

At Shroom Creative (“we,” “us,” “our”), we care about your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our marketing services.

Who This Policy Applies To

This Privacy Policy is for everyone who uses our services, including clients, website visitors, and anyone who gets in touch with us.

What Personal Information We Collect

We might collect personal information to provide our services effectively. This information can include:

• Your name

• Email address

• Contact numbers

• Home or business address

• Payment information

• Business details and anything else relevant to our services

Anonymity and Pseudonymity

If you prefer, you can interact with us without giving your real name or by using a nickname. However, there may be times when we need to know who you are to provide certain services.

Why We Collect Personal Information
We collect personal information to:

• Deliver our marketing services effectively

• Communicate with you about our services and special offers

• Understand your needs to improve our services

• Meet legal requirements

How We Collect Information

We collect personal information in various ways, including:

• Direct interactions (like filling out forms or signing up for newsletters)

• Using cookies and analytics tools on our website

• Information available publicly

  
  

Use of Cookies
Cookies are small files stored on your browser that help us understand how you use our website. You can choose to accept or decline cookies in your browser settings, but this may affect how our site works for you.

Direct Marketing
If you agree, we may send you promotional materials about our services. You can opt out of marketing emails anytime by contacting us or using the unsubscribe link in our emails.

Who We Share Your Information With
We may share your personal information with:

• Third-party service providers who help us offer our services

• Partner businesses that may have products or services of interest to you

• Legal authorities if required by law

We will not sell your personal information to anyone without your approval.

Overseas Transfers
If your information is sent to another country, we will take steps to ensure it is kept safe according to Australian privacy laws.

Keeping Your Information Safe
We take reasonable steps to protect your personal information. However, please remember that no online transmission is entirely secure.

Accessing Your Information

You can ask us to show you the personal information we hold about you. We aim to respond to your request within seven days. If we can’t give you access, we will explain why.

Complaints

If you have any concerns about how we handle your personal information, please get in touch with us. We’ll acknowledge your complaint within seven days and aim to resolve it within 30 days.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, so please check back regularly.

Contact Us
For questions about this Privacy Policy, please contact us at:

Shroom Creative

Phone: +61 413 053 711

Email: admin@shroomcreative.com.au

Web: shroomcreative.com.au

Effective Date: 14 December 2024
For more information about privacy rights in Australia, you can visit the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.